Kitchen Showroom Coordinator

Kitchen Tune-Up Buffalo, NY • Village of Orchard Park, NY

1d • $20 - $25 • Onsite

About The Position

At Kitchen Tune-Up, we transform homes through thoughtful and personalized kitchen updates. What makes us different is that we offer 5 core services that fit a wide range of budgets and can be mixed and matched to meet each customer’s needs. We’re looking for a motivated, people-focused retail professional who enjoys working directly with homeowners and helping them bring their vision to life. The Kitchen Showroom Coordinator is responsible for managing customer communications, scheduling appointments, maintaining showroom operations and events, and supporting the sales and design team. This individual serves as the face of the company, helping create an exceptional customer experience while ensuring administrative processes run smoothly.

Requirements

• Excellent customer service and communication skills.
• Strong organizational abilities.
• Retail management experience.
• Experience with CRM systems, Google Workspace, and Microsoft Office.
• Professional phone etiquette.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and respond to customer inquiries.
• Welcome and assist showroom visitors.
• Schedule consultations, showroom appointments, and design meetings.
• Communicate with customers regarding appointments and follow-up needs.
• Resolve routine customer questions and concerns.
• Prepare customer files and maintain CRM records.
• Enter and update customer information.
• Assist with proposal preparation and documentation.
• Coordinate communication between customers and designers.
• Track leads and follow-up activities.
• Maintain showroom calendars and appointment schedules.
• Organize files and project documentation.
• Assist with marketing events and showroom promotions.
• Support office operations and administrative projects.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Health insurance stipend
• Vacation and holiday pay
• Clear opportunities for growth within our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed