Kitchen Production Supervisor

Farm Boy Inc. • Ottawa, ON

5h • Onsite

About The Position

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Requirements

• Typically requires partial completion of a post-secondary program, plus a minimum of 1 year of progressively responsible experience in a similar role, or an equivalent combination of education and experience.
• Superior customer service, organizational and interpersonal skills.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.

Nice To Haves

• Fluency in English and French shall be considered an asset.

Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Lead by example and promote corporate policies, customer service standards, departmental cleanliness and opening and closing procedures.
• Assist the management team in supervising and performing departmental procedures (e.g. packaging, stocking, rotation, quality checks, finesse).
• Assist, relieve and train department personnel as requested by the management team.
• May be requested to undertake other related duties on a periodic basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree