Kitchen Design & Sales Representative

Carter Lumber•Traverse City, MI

About The Position

A Carter Lumber Kitchen Design & Sales Representative finds sales opportunities and completes sales with contractors, remodelers, and homeowners. The role involves identifying target customers, making calls, visiting job sites, and assisting customers with their projects and related product knowledge in a timely and efficient manner. Sales techniques, customer development, following through on commitments, and frequent communication are central to the position. A strong belief in the company’s mission and goals is necessary. The representative builds customer relationships, sells building materials and installed sales services, supports customers with take-offs, and communicates scheduling and delivery commitments. The role also includes maintaining communication between store team members and customers, pursuing learning opportunities, and completing required orientation and safety training.

Requirements

  • Demonstrated ability to design and sell to contractors and homeowners.
  • Excellent knowledge of kitchen and bath cabinetry, materials, finishes, and detailing.
  • Working knowledge of 20/20 and Microsoft Office programs.
  • Ability to read blueprints.
  • Ability to perform detail-oriented tasks in a fast-paced working environment.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong math skills, including the ability to calculate price quotes, discounts, and percentages.
  • Excellent presentation and communication skills, with the ability to articulate ideas verbally and in writing.

Responsibilities

  • Identify target customers and increase and maintain market share.
  • Collect and maintain current information about customers’ product use and trends.
  • Serve contractors by selling building materials and installed sales services.
  • Determine an appropriate credit program based on customer needs.
  • Meet or exceed sales and profit goals by following up on leads, monitoring market trends, and growing the company’s positive reputation.
  • Assist with take-offs and communicate scheduling and delivery commitments to support customer satisfaction.
  • Keep communication open between store team members and customers to ensure accurate, timely service.
  • Identify personal growth needs and learning opportunities.
  • Complete required orientation and safety training.
  • Continue learning about products, packages, procedures, and related topics.

Benefits

  • Health, dental, and vision insurance plans for single and family coverage available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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