Kitchen and Bath Sales Part Time (MIDLAND)

The Home Depot

1d•CA$19 - CA$20•Onsite

About The Position

Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs, and the Front-end Associates to ensure customers' needs are met.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Responding to public address system announcements
Requires ability to respond to customer service calls, personal pages and general information announcements
Moving and Standing
Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels
Requires recognizing, identifying and using merchandise and necessary reports

Nice To Haves

0 to 2 years Home Depot experience
2 to 4 years Retail or Trade experience

Responsibilities

Provides fast, friendly service
Actively seek out customers on the racetrack and in the aisles
Offer a friendly greeting, smile, and make eye contact with customers
Ask open ended questions about customers' projects in order to determine their needs and level of expertise
Show enthusiasm with the customer
When necessary, handle several customers at once
Thank customers for shopping at The Home Depot
Follow up with customers via telephone when appropriate
Answer questions about merchandise for the customers' level of expertise
Escort customers to appropriate merchandise, no matter what department
Describe features and benefits of merchandise
Explain the steps needed to complete projects and the products needed
Assist customers with special orders and installed sales
Acquire beginner product knowledge in adjacent departments
Acquire knowledge about cutting keys, ropes, blinds, carpet, wood, and mixing paint
Promote services offered at the Special Services Desk, Tool Rental, and Pro Desk
Has knowledge of other HD companies and how to best recommend them
Maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe.
Providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
Work in cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs, and the Front-end Associates to ensure customers' needs are met.