Kids Club Attendant

Garden of the Gods Resort and Club•Colorado Springs, CO

1d•Onsite

About The Position

Performs the functions of a children's specialist and maintains the daily Kids Club operations consistent with the goals and directives of the Recreation Supervisor. They will assist with the organization and execution of all children's activities, family and children's events. This role requires the ability to interact with children ages 6 months to 12 years of age, at varying levels of physical abilities. The attendant is responsible for opening and closing the child services area at the Recreation Center, planning, developing, and executing various fun and educational children's activities, and ensuring all children participating in activities are signed in and that the responsible parent/guardian has signed a liability waiver. They will also provide a list of required materials and supplies to the Recreation Supervisor, set up and break down activities, and attend special events as needed. The attendant must be available to work weekends and holidays and supervise up to 6-8 children at a time while maintaining a daily, interactive, and age-friendly routine. Additionally, they will assist with maintaining the Kids Club room, Teen Room, and restroom in a clean, neat, and orderly fashion, keeping both Kids Club and storage areas neat and in safe, working order. The role requires embodying a "play well with others" demeanor, maintaining a positive "can-do" attitude, and demonstrating a proactive, team-centered approach. The attendant will deliver "I Am Proud" service standards and department-specific signature touch points, establishing cross-departmental channels of communication. The role involves working an 8-hour shift and greeting guests with "I Am Proud" standards, providing extraordinary service that is "Enriching by Nature," embracing and encouraging wellness, upholding the resort's brand, culture, vision, mission, and values, and being empowered to resolve issues. The attendant will give guests a fond farewell, address feedback using the LEARN Model, demonstrate professional appearance, and comply with company policies and safety guidelines. Marginal functions include performing other duties as assigned, interfacing positively with other departments, and displaying care in the use of equipment and maintaining an organized work environment.

Requirements

Requires the ability to interpret / extract information and / or perform arithmetic functions.
Has the need for good communication skills and patience.
Minimum of a high school diploma or GED.
Minimum of two-years related work experience with children: preferably in a daycare or program setting.
Must have or be able to obtain CPR & First Aid Certifications.
Requires continuous teamwork as well as internal and cross-departmental communication.
Valid Driver's License
CPR Certification
Food Handler Certification

Nice To Haves

Food Protection Manager Certification
Alcohol Server/Seller Certification

Responsibilities

Performs the functions of a children's specialist and maintains the daily Kids Club operations consistent with the goals and directives of the Recreation Supervisor.
Assist with the organization and execution of all children's activities, family and children's events.
Able to interact with children ages 6 months to 12 years of age, at varying levels of physical abilities.
Responsible for opening and closing the child services area at the Recreation Center.
Helps to plan, develop, and execute various fun and educational children's activities.
Ensure all children participating in the activities are signed in and that the responsible parent/guardian has signed a liability waiver.
Provide a list of required materials and supplies in a timely manner to the Recreation Supervisor to purchase in support of various activities.
Sets up and breaks down all activities, flipping the room as needed in support of future events.
Required to attend special events hosted at the Recreation Center or other locations on property, as needed (member events, classes, and other activities).
Able to supervise up to 6-8 children at a time all while maintaining a daily, interactive, and age-friendly routine.
Assist with maintaining the Kids Club room, Teen Room, and restroom in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking children both in and out, according to established procedures.
Keeps both Kids Club and storage areas neat and in safe, working order.
Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude always and constantly demonstrates a proactive, team centered approach.
Deliver "I Am Proud" service standards and department-specific signature touch points.
Establish cross-departmental channels of communication among teammates that are consistent and complete.
Able to work an 8-hour shift.
Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
Provide extraordinary service that is "Enriching by Nature."
Embrace, embody, demonstrate, and encourage wellness through interactions, performance, and commitments.
Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
Be empowered to make things go right if they go wrong.
Give the guest/member a fond farewell.
Address feedback by utilizing the LEARN Model.
Demonstrate a professional appearance and be attentive to what matters most.
Comply with company policies and procedures.
Observe and adhere to safety guidelines.
Perform other duties as assigned.
Interface positively with other departments and offering assistance when needed.
Displays care in use of equipment and maintains an organized and professional work environment.