Kid Zone Representative

Old Colony YMCA•Easton, MA

12d

About The Position

Kid Zone staff represent the Old Colony Y with friendly, courteous, and enthusiastic service. They help make KidZone a positive part of the member experience by providing quality supervision and care for children in a clean, safe, and attractive environment. Staff uphold the Old Colony Y’s code of conduct and mission, and model the character traits of caring, respect, responsibility, and honesty. The role includes supervising children and supporting constructive activities, maintaining accurate attendance and registration records, following safety and emergency procedures, and communicating program, membership, and event opportunities to families. Staff also help maintain the facility and equipment, collect applicable participant fees, and assist with member engagement duties when attendance is low.

Requirements

Must be at least 16 years old.
Must enjoy working with children and building their assets.
Clear communication skills.
Current CPR and First Aid certifications, or obtain them within 30 days of hire.
Physical ability to lift small children weighing up to 40 pounds.
Ability to sit, stand, walk, and bend throughout the workday.

Responsibilities

Provide friendly and courteous service to members and clients, and contribute to a positive work environment through enthusiasm, cooperation, and pride in the job.
Ensure KidZone reflects the Old Colony YMCA’s monthly themes and Association project.
Communicate program, membership, and event priorities to participants and connect families with opportunities suited to their needs.
Supervise children in a healthy, safe environment and ensure they participate in fun and constructive activities.
Manage children’s behavior in accordance with the Old Colony Y Child Care Policy.
Maintain accurate daily attendance and registration records and ensure sign-in and sign-out policies are followed.
Understand branch emergency procedures, participate in drills, and maintain safety; immediately report accidents and incidents to the supervisor, branch leadership on duty, and through Logic Manager.
Follow scheduling guidelines and find a substitute when unable to attend work.
Attend required staff meetings and complete job-related training.
Help build the FLY Kids Ambassador program and serve as a role model and mentor for FLY kids.
Coordinate with other KidZone staff to supervise children actively from all angles and reduce potential blind spots.
Obtain required participant information, collect fees from non-member program participants, and submit money to member service staff.
Regularly cross-check participants to confirm they are active household members.
Maintain a safe and secure environment and keep floors, walls, tables, chairs, and program equipment clean.
Inform the supervisor of program equipment needs and follow opening and closing procedures.
Perform miscellaneous member engagement duties, such as surveys, program and service engagement, phone calls, and filing, when few children are present.