NURSERY/KID ZONE
About The Position
The Kids Zone Attendant provides a safe and pleasant environment for members’ children, ages 6 weeks to 13 years. The role includes attentive supervision, supporting proper conduct, following child sign-in and sign-out procedures, and preparing and carrying out daily activities. Attendants provide welcoming, energetic customer service to members and communicate professionally with parents and management, including when addressing concerns or emergencies. The position also involves following club policies and emergency-response protocols; completing opening, closing, and cleaning checklists; answering calls and recording baby reservations; attending mandatory meetings; and managing a weekly work schedule through the club’s scheduling platform. The pay range is $12.77–$15.00 per hour. The role is located in Glen Allen, Virginia.
Requirements
- Red Cross CPR/AED certification is required within 60 days of hire.
- Minimum one year of childcare experience is preferred.
Nice To Haves
- Minimum one year of childcare experience.
Responsibilities
- Provide high-quality, welcoming, friendly, energetic, and positive customer service to members, using members’ names when possible.
- Know and follow policies in training and policy manuals and department service standards.
- Know the club’s emergency-response protocol and be prepared to act, prioritizing safety and sound judgment.
- Attend mandatory meetings and arrive five minutes early in proper uniform.
- Read and sign the communication log.
- Care for children ages 6 weeks to 13 years and ensure proper conduct.
- Follow child sign-in and sign-out procedures.
- Review the activity calendar and prepare daily activities.
- Work in and perform duties required for the assigned zone.
- Supervise children attentively and avoid prohibited distractions, including eating, cell phone use, and reading.
- Address parents’ concerns immediately or refer them to a manager.
- Handle emergencies and communicate with parents and management as appropriate.
- Complete accident and incident reports appropriately.
- Professionally communicate necessary information to parents when children are picked up.
- Complete opening, closing, and cleaning checklists and follow management procedures.
- Professionally answer incoming phone calls and properly record baby reservations.
- Input and manage the weekly work schedule in the club’s scheduling platform by established deadlines, maintaining schedule accuracy, timeliness, and adherence to staffing needs.
- Perform other duties as reasonably assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
