Keynote Production Associate Manager

Salesforce • Chicago, IL

1d

About The Position

Salesforce is seeking a highly motivated, process-oriented professional to join its Keynote team, which produces live global keynote experiences that express the Salesforce brand, culture, and values and engage audiences both in person and online. The role supports in-room operations and logistics for Salesforce keynotes, helping deliver a consistent experience for senior leaders and customers. It requires strong communication, close attention to detail, composure, and a commitment to operational excellence. The position includes travel to five or more domestic events.

Requirements

• A desire to grow long term within the Operations Team and deep curiosity about team workflows.
• A coachable attitude, eagerness to learn, openness to feedback, and willingness to develop action plans for growth.
• Exceptional project and time-management skills; highly organized, detail-focused, results-driven, and accountable.
• Ability to keep sight of overall objectives while attending to details that can critically affect keynote success.
• Ability to communicate clearly and concisely and manage expectations with project stakeholders.
• Ability to work to tight deadlines in a fast-paced environment and manage multiple initiatives and projects simultaneously.
• Collaborative approach and willingness to take on tasks of any size.

Responsibilities

• Collaborate with Keynote Room Leads and cross-functional partners to deliver the Keynote Room experience.
• Lead front-of-house and back-of-house operations across the keynote portfolio, including Dreamforce, World Tours, and internal events.
• Plan reserved seating and lead its onsite execution in keynote rooms.
• Develop and maintain Keynote Operations best-practice documents and templates.
• Serve as the point of contact for the Safety & Security team.
• Manage backstage green-room pre-planning.
• Manage hair and makeup schedules.
• Manage photography and Salesforce character requests in the keynote room.
• Attend daily meetings to update the team on progress, status, issues, and troubleshooting.
• Travel to five or more domestic events.

Benefits

• Time-off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program
• Certain roles may be eligible for incentive compensation and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed