Keynote Production Associate Manager

Salesforce•Chicago, IL

1d•$94,000 - $142,300

About The Position

Salesforce is seeking a highly motivated, process-oriented and collaborative professional to join its Keynote team. The team produces global live keynote experiences that express the Salesforce brand, culture and values, engaging both in-person and online audiences. As an Operations Lead on the Keynote team, you will help drive in-room operations and logistics for Salesforce keynotes and deliver a consistent experience for senior leaders and customers. The role calls for excellent communication, close attention to detail, composure under pressure, and an interest in developing operational best practices. It includes leading front- and back-of-house operations, coordinating reserved seating and backstage activities, and traveling to at least five domestic events.

Requirements

Desire to grow long term within the Operations Team and curiosity about team workflows.
Coachable attitude, eagerness to learn, openness to feedback, and willingness to develop growth action plans.
Exceptional project and time management skills; highly organized, detail-focused, results-driven, and accountable.
Ability to maintain focus on overall objectives while attending to details that can affect keynote success.
Ability to communicate clearly and concisely and manage expectations with project stakeholders.
Ability to work to tight deadlines in a fast-paced environment and manage multiple initiatives and projects simultaneously.
Collaborative approach and willingness to take on any task.

Responsibilities

Collaborate with Keynote Room Leads and cross-functional partners to deliver the Keynote Room experience.
Lead front-of-house and back-of-house operations across the keynote portfolio, including Dreamforce, world tours, and internal events.
Lead reserved seating planning and onsite execution in keynote rooms.
Develop and maintain Keynote Operations best-practice documents and templates.
Serve as the point of contact for the Safety & Security team.
Manage backstage green room pre-planning.
Manage hair and makeup schedules.
Manage photography and Salesforce character requests in the keynote room.
Attend daily meetings to update the team on progress, status, issues, and troubleshooting.
Travel to five or more domestic events.