About The Position

Banter by Piercing Pagoda is hiring a Key Sales Associate to contribute to a superior customer experience and help customers celebrate and express themselves. The role involves engaging customers to understand their needs, presenting merchandise and explaining its features and benefits, offering extended service plans and financing options, and working with the sales team to meet individual and team goals. The associate may also assist the Store Manager and/or Assistant Manager with supervisory duties. The company provides training in sales techniques, product knowledge, and career development, and promotes advancement from within.

Requirements

  • Commitment to excellence, a desire to grow, and the ability to provide a superior customer experience.

Nice To Haves

  • One year of sales, retail, and/or jewelry experience is preferred but not required.

Responsibilities

  • Engage customers in conversation to understand their needs and objections.
  • Present merchandise and provide detailed information about its features and benefits.
  • Offer extended service plans and financing options.
  • Work with the sales team to provide customers with a superior experience.
  • Meet individual and team sales goals.
  • May assist the Store Manager and/or Assistant Manager with supervisory duties.

Benefits

  • Base pay of $15.92–$16.20 plus sales commission; final rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development, including Associate Training System and Management Training System.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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