Key Leader - Seasonal (August-December)

Stoney Clover Lane•Town of East Hampton, NY

5d•$18 - $22•Onsite

About The Position

The Key Holder supports store leadership in daily operations and ensures a strong guest experience on the sales floor. This role acts as manager-on-duty when needed, supports team performance, and helps drive sales while maintaining brand and operational standards.

Requirements

Retail experience, preferably in a fast-paced environment
Strong passion for guest experience and sales
Ability to support and guide team members
Strong organizational and time management skills
Clear communication and ability to manage priorities
Solutions-oriented mindset with a proactive approach
Guest-first mindset with strong clienteling focus
Driven to achieve sales goals and support team performance
Understanding of KPIs including conversion, AOV, and productivity
Strong sense of ownership and accountability
Detail-oriented and highly organized
Positive, collaborative team player
Energetic and engaged on the sales floor

Responsibilities

Deliver a high-level guest experience through product knowledge and customization support
Actively sell on the floor and support the team in achieving daily sales goals
Drive KPIs including conversion, AOV, and units per transaction
Greet and engage every guest, introducing the brand and product offering
Handle guest concerns with professionalism and a solutions-oriented approach
Support visual merchandising and maintain store presentation standards
Restock inventory and maintain an organized sales floor
Assist with inventory tasks including receiving, processing, and stock management
Maintain a clean and organized back-of-house environment
Support clienteling efforts to build and maintain guest relationships
Assist with events, trunk shows, and community outreach initiatives
Provide direction and support to team members during shifts
Open and close the store and act as manager-on-duty in the absence of leadership