Trusted Senior Specialists, headquartered in Houston, Texas, was founded in 2005 with the goal of serving Medicare beneficiaries. Built on foundational values of love and trust, the company has grown from a husband-wife team to a family of employees who share their vision, compassion and desire to serve. Trusted Senior Specialists delivers old-fashioned customer service of yesterday, using the advanced technology of today. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing. This position is responsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. The role involves outbound and inbound calls, eliciting client needs with speed and composure, answering client questions specific to service inquiries and resolving problems, navigating the web to provide web-based documents, and providing input and support on new product and sales processes. Participation in team and individual meetings is also expected.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED