Key Lead - Village at Corte Madera, Abercrombie & Fitch
About The Position
The Key Lead is part of the store leadership team and is responsible for delivering a quality in-store customer experience. Acting as Floor Supervisor, the Key Lead guides and coaches Brand Representatives and Stock Associates, helps ensure effective store operations, and drives store performance through customer experience and achievement of daily sales goals. The schedule varies weekly. Associates should expect to work at least 12–16 hours per week, with availability on Saturdays, Sundays, and certain holidays. Hours increase during peak periods to support business needs.
Requirements
- A high school diploma, GED, or equivalent is preferred.
- One year of retail experience is preferred.
- Experience leading groups or teams is preferred; retail supervisory or management experience is not required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Demonstrate adaptability and flexibility.
- Balance multiple tasks while remaining detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Availability on Saturdays, Sundays, and certain holidays.
Nice To Haves
- High school diploma, GED, or equivalent.
- One year of retail experience.
- Experience leading groups or teams.
Responsibilities
- Perform opening and closing routines.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision-making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
- Act as Floor Supervisor and provide guidance and coaching to Brand Representatives and Stock Associates.
- Help ensure store operations run effectively and drive store performance through customer experience and daily sales achievement.
Benefits
- Quarterly sales incentive bonus
- Merchandise discount
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
- Participation in a variety of benefit programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
