Key Lead - Village at Corte Madera, Abercrombie & Fitch
About The Position
The Key Lead ensures customers receive a quality in-store experience by acting as the Floor Supervisor and guiding and coaching Brand Reps and Stock Associates to support effective store operations. As part of the store leadership team, the Key Lead helps drive store performance through customer experience and team achievement of daily sales. The schedule varies weekly, with an expected minimum of 12–16 hours per week. Availability on Saturdays, Sundays, and certain holidays is required. Hours may increase during peak periods to support business needs. The starting rate is $20.90 per hour.
Requirements
- High school diploma or GED preferred, or equivalent.
- One year of retail experience preferred.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Demonstrate adaptability and flexibility.
- Balance multiple tasks while remaining detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Availability on Saturdays, Sundays, and certain holidays.
- Expected to work at least 12–16 hours per week, with hours varying by week and potentially increasing during peak periods.
Nice To Haves
- Experience in leading groups or teams is preferred.
- Retail supervisory or management experience is not required.
Responsibilities
- Perform opening and closing routines.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision-making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
- Act as Floor Supervisor and guide and coach Brand Reps and Stock Associates.
- Support store performance through customer experience and the team's achievement of daily sales.
Benefits
- Quarterly sales incentive bonus
- Merchandise discount
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
- Competitive and comprehensive benefit programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
