Seasonal Key Holder

Southern Tide • Islamorada, FL

19d

About The Position

The Keyholder assists with the daily operations of the Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, lifestyle, customers, and merchandise, and presenting and selling merchandise consistent with the brand. The Keyholder supports merchandising and business growth, builds a personal client book, and learns the point-of-sale system to handle routine transactions, inventory receiving and transfers, and opening and closing registers and the store. In the absence of the Store Manager or Assistant Store Manager, the Keyholder opens and closes the registers and store and troubleshoots the system.

The position involves sharing current product knowledge, offering prompt recommendations and professional service, and participating in store meetings to work toward sales and service goals. The Keyholder follows company policies and procedures, helps maintain inventory integrity and prevent shrink, and assists with cycle counts and the annual physical inventory. The role requires attention to detail, communication, teamwork, multitasking, organization, initiative, flexibility, and comfort working in a fast-paced environment with minimal supervision.

Requirements

• High school diploma or GED.
• At least 2 years of retail experience.
• Advanced computer skills, including Excel and Word.
• Strong attention to detail and proficient oral and written communication skills.
• Appreciate teamwork and interacting with others.
• Ability to multitask, stay organized, and take initiative.
• Enjoy working in a fast-paced environment with minimal supervision or direction.
• Flexibility and comfort problem-solving.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.
• Bending, stooping, and kneeling are required.
• Ability to lift up to 50 lbs.

Responsibilities

• Assist with daily retail store operations, including sales, customer service, and safeguarding store assets.
• Present and sell merchandise consistent with the Southern Tide brand and provide product suggestions to customers.
• Suggest merchandising improvements to management and contribute ideas to grow and improve the business.
• Build a personal client book.
• Learn and use the point-of-sale software to perform routine register transactions, inventory receiving and transfers, and opening and closing procedures; troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Share current product knowledge and provide prompt recommendations and professional service, including fit, fashion, wardrobing advice, and add-on suggestions.
• Participate in store-related meetings and work toward exceeding sales and service performance goals.
• Operate the store according to company policies and procedures.
• Safeguard store assets, maintain inventory integrity, and reasonably help prevent inventory shrink.
• Assist with cycle counts and the year-end comprehensive physical inventory.
• Open and close registers and the store in the absence of the manager or assistant manager.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, education reimbursement options, and product discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED