Key Holder (Part Time)

Boot Barn • North Little Rock, AR

10d

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They work with the leadership team to exceed sales goals, develop the team, and carry out assigned store operations. The role includes opening and closing procedures and may involve travel to support local stores. The position is part-time. Boot Barn describes its workplace as collaborative and supportive, with a focus on community, belonging, and customer service.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build lasting customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Work toward measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about merchandise promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and housekeeping.
• Process merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with store leadership to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies.
• Follow and enforce applicable laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Support local stores with travel as needed.
• Provide leadership, set clear expectations, coach team partners, and contribute to their development.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed