Key Holder (Part Time)
About The Position
Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations. The role involves customer service and sales, product education, achieving sales metrics, maintaining merchandise presentation and inventory, accurately processing transactions, and completing opening and closing procedures. Key Holders also support team development, follow company policies and applicable laws, and maintain high standards of work, attendance, and appearance. The position requires a variety of shifts, including nights, weekends, and holidays, with up to 10% travel to support local stores as needed.
Requirements
- 1 to 2 years of retail sales experience.
- Strong leadership, communication, time management, and organization skills.
- Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
- Flexibility with scheduling and willingness to work extended hours when necessary.
- Ability to stand, walk, and squat for more than 50% of the work shift.
- Ability to lift, move, and carry up to 40 pounds.
- Ability to read, count, and write to complete documentation and reports accurately.
- Ability to see, hear, and speak to communicate with partners and customers.
- Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
- Manual dexterity to finger, handle, feel, type, and reach with hands and arms.
Responsibilities
- Foster a service and selling culture and build long-standing customer relationships.
- Develop expertise in product categories and communicate product features and benefits to customers.
- Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
- Stay informed about current merchandise promotions and advertisements.
- Maintain company merchandising standards and assist with floor moves, displays, merchandising, sales setup, and store housekeeping.
- Assist with processing merchandise and monitoring and replenishing floor stock.
- Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
- Partner with the store leadership team to develop skills and improve performance metrics.
- Complete opening and closing procedures to company standards and comply with time and attendance policies.
- Follow and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
- Perform other duties assigned by management.
- Demonstrate high-quality work, attendance, and appearance.
- Support local stores through travel, as needed, up to 10%.
Benefits
- Competitive hourly rate of $17.00–$18.50, plus sales incentives (SPIFFS) and monthly store sales bonus.
- 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
- Paid Time Off plan for year-round Boot Barn Partners.
- Medical, dental, vision, and life insurance.
- 401(k) plan with company matching.
- Flexible schedules and work/life balance.
- Opportunities for growth at every level.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
