Key Holder (Part Time)

Boot Barn • Victoria, TX

11d • Onsite

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They work with the leadership team to drive activity toward store sales goals, develop team members, and assist with assigned operational procedures.

The role involves maintaining a customer-first selling culture, achieving measurable sales goals, communicating product knowledge and promotions, maintaining merchandise presentation, processing and replenishing stock, and completing sales transactions accurately. Key Holders also complete opening and closing procedures, support compliance with applicable laws and company policies, and maintain a high standard of work, attendance, and appearance.

This is a part-time retail position. The work environment is a clean, orderly, properly lighted and ventilated store with moderate noise. The role involves mostly standing and walking, frequent lifting, and other physical activity. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexible scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Adhere to and enforce applicable local, state, and federal laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate a high level of work quality, attendance, and appearance.
• Support local stores through travel as needed.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• Merchandise discount of 50% off Exclusive Brands and 40% off third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed