Key Holder (Part Time)

Boot Barn • Perrysburg, OH

11d • Onsite

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to drive activity toward exceeding store sales goals, develop the team, and assist with assigned store operations.

The role includes fostering customer relationships and a service-oriented selling culture; explaining product features and benefits; working toward sales and customer-information metrics; maintaining merchandise presentation and store housekeeping; processing and replenishing merchandise; completing transactions and maintaining cash accountability; and carrying out opening and closing procedures. Key Holders also support team development, follow company policies and applicable laws, and perform other duties assigned by management.

The position is part-time. It requires availability for a variety of shifts, including nights, weekends, and holidays, flexibility to work extended hours when necessary, and up to 10% travel to support local stores as needed. The work environment is a clean, orderly, properly lighted and ventilated workspace with moderate noise. The work involves mostly standing and walking, along with bending and frequent lifting; lifting, moving, and carrying up to 40 pounds may be required.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time-management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Follow and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Support local stores with travel as needed, up to 10%.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed