Key Holder (Part Time)

Boot Barn • Perrysburg, OH

10d • Onsite

About The Position

Boot Barn Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values while applying selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. Key Holders partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations. The role supports a collaborative, inclusive workplace in which partners work together to serve their community and offer customers a piece of the American spirit.

This position involves customer service and sales, merchandising and inventory support, register transactions, and opening and closing procedures. Key Holders help maintain store standards and sales performance, follow company policies and applicable laws, and perform other duties assigned by management. The role is part-time and requires availability for varied shifts, including nights, weekends, and holidays, as well as flexibility to work extended hours when necessary. Travel of up to 10% may be required to support local stores.

The work environment is a clean, orderly, properly lighted and ventilated retail workspace with moderate noise levels. The role is classified as moderate physical activity and includes standing, walking, bending, squatting, and frequent lifting. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, peripheral, and depth vision, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable sales goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Accurately complete sales transactions and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures according to company standards and comply with time and attendance policies and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Provide leadership and support to store partners and contribute to team development.
• Travel up to 10% to support local stores, as needed.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed