Part-Time Key Holder

Richemont•Tampa, FL
•$22 - $26•Onsite

About The Position

The Key Holder is responsible for achieving individual sales objectives, developing and servicing customers, and supporting boutique operations. The role includes opening and closing the boutique as required, maintaining the store’s aesthetic quality, and covering certain management tasks when management is absent. The position is part-time and based at the Montblanc boutique in Tampa.

Requirements

  • Previous experience in retail sales.
  • Strong understanding of customer-service needs and customer priorities.
  • Ability to establish and maintain effective customer relationships and gain customers’ trust and respect.
  • Excellent interpersonal, communication, and computer skills.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • High school graduate or equivalent.
  • Able to work open availability, including nights, weekends, and holidays.
  • Fluent in English and Spanish.
  • Able to stand on the sales floor for 90% of the workday.
  • Able to reach and bend to access products stored in cabinets or on shelves.
  • Occasional use of a ladder to reach products.
  • Able to unpack and/or lift large boxes containing products.

Nice To Haves

  • Jewelry or high-end luxury product sales experience is preferred.
  • A college degree is preferred.

Responsibilities

  • Achieve preset sales objectives.
  • Develop a network and clientele.
  • Capture client information and consistently add information to promote boutique relationships and sales.
  • Maintain strong product knowledge across the various collections.
  • Provide outstanding customer service.
  • Develop a working knowledge of simple pen repair and after-sales service techniques.
  • Maintain the aesthetic quality of the store.
  • Open and close the boutique as required.
  • Handle communication with the corporate office in the absence of management.
  • Ensure loss-prevention procedures are followed according to protocol.
  • Handle transfers in the absence of management.

Benefits

  • Company-sponsored health, dental, drug, and vision programs.
  • Life insurance and disability benefits.
  • RRSP program with employer match.
  • Paid time off.
  • Maternity leave top-up program.
  • Employee assistance program.
  • Volunteer days off.
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