Key Holder (Part Time)

Boot Barn • Downey, CA

14d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn's Mission, Vision, and Values through their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations.

The role supports a customer-first selling culture, builds lasting customer relationships, and contributes to sales and service metrics. Key Holders assist with merchandising and inventory activities, process sales accurately, complete opening and closing procedures, and follow applicable laws and company policies. They may also support local stores through travel of up to 10% as needed.

The position is part-time and offers an hourly rate of $18.00–$23.00, plus sales incentives and a monthly store sales bonus. Compensation varies by geography, skills, experience, and tenure. The work is performed in a clean, orderly, properly lighted and ventilated store environment with moderate noise levels. The role involves substantial standing and walking, frequent bending and lifting, and handling loads up to 40 pounds.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at POS registers.
• Seek ways to develop skills and improve metrics in partnership with the store leadership team.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Provide leadership and support to store partners and assist with team development.
• Travel to support local stores, as needed, up to 10%.

Benefits

• Competitive hourly rate of $18.00–$23.00, plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed