Key Holder (Part Time)

Boot Barn • El Paso, TX

6d • Onsite

About The Position

The Key Holder engages with customers, creates an exceptional in-store experience, and provides leadership and support to store partners. The role demonstrates selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency while partnering with the leadership team to help exceed store sales goals, develop the team, and carry out assigned store operations. Key Holders represent Boot Barn’s Mission, Vision, and Values and contribute to a collaborative, supportive, and inclusive store community.

The position includes customer service and sales, merchandising and stock support, point-of-sale transactions, and opening and closing responsibilities. Key Holders help maintain store standards, follow company policies and applicable laws, and demonstrate quality work, attendance, and appearance. The role is part-time and requires flexibility to work a variety of shifts, including nights, weekends, and holidays, with extended hours when necessary. Up to 10% travel to support local stores may be needed.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers; required vision abilities include close, distance, and peripheral vision, depth perception, and adjusting focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build lasting customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable sales goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Provide leadership and support to store partners, including coaching and contributing to team development.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed