Key Holder (Part Time)

Boot Barn • Pleasant Hill, CA

59d • $19 - $23 • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to drive activity that exceeds store sales goals, support team development, and assist with assigned store operations.

The role involves fostering customer relationships and a service-oriented selling culture; sharing product knowledge; working toward sales and customer-information metrics; maintaining merchandise presentation and store standards; processing and replenishing merchandise; and completing sales transactions and cash accountabilities. Key Holders also perform opening and closing procedures, support compliance with company policies and applicable laws, and maintain a high standard of work, attendance, and appearance.

The position requires a variety of shifts to meet business needs, including nights, weekends, and holidays, with scheduling flexibility and extended hours when necessary. Up to 10% travel to support local stores may be needed. The work is primarily standing and walking, with frequent bending and lifting in a clean, orderly, properly lit and ventilated store environment with moderate noise.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexible scheduling and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, peripheral, and depth vision, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer-information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Accurately and efficiently complete sales transactions and maintain proper cash and media accountabilities at POS registers.
• Partner with the store leadership team to develop skills and improve metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Adhere to and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate a high level of work quality, attendance, and appearance.
• Support local stores through travel as needed.

Benefits

• Competitive hourly rate of $19.00–$23.00, plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed