Part Time Key Holder

True Classic•Santa Clara, CA
•Onsite

About The Position

True Classic is hiring a part-time Key Holder to deliver an exceptional in-store experience. As a representative of the brand, the Key Holder helps customers look and feel their best and encourages them to return. The role includes providing customer service, supporting store operations, maintaining store standards, and contributing to team goals.

Requirements

  • At least 1 year of retail or customer-facing experience.
  • Excellent communication skills and the ability to build rapport quickly.
  • A positive, team-first attitude and passion for outstanding customer service.
  • Flexibility to work evenings and weekends as needed.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Ability to climb ladders and step stools as necessary.
  • Ability to maintain energy and focus in a busy retail environment.

Nice To Haves

  • Experience in a high-volume store.

Responsibilities

  • Create a warm, welcoming experience for every customer who enters the store.
  • Learn and deliver the “TRUE Experience,” a customer-first approach focused on genuine connection rather than pressure.
  • Help customers find their ideal fit by providing product knowledge and styling tips.
  • Contribute to a high-performing team culture where achieving goals is expected and celebrated.
  • Maintain clean, organized, and inviting store standards.
  • Assist with inventory, visual merchandising, and promotional displays.
  • Process transactions accurately and efficiently.

Benefits

  • Accrued paid time off.
  • Employee discount and additional retail incentives, where applicable.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service