Key Holder (Part Time)

Boot Barn • Dartmouth, MA

7d • $18 - $21 • Onsite

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values through their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations.

The role fosters customer relationships and a service-oriented selling culture; communicates product knowledge and current promotions; maintains sales goals and merchandising standards; processes and replenishes merchandise; completes sales transactions and maintains cash accountability; and performs opening and closing procedures. Key Holders also support team development, follow company policies and applicable laws, and maintain high standards of work, attendance, and appearance. The position requires availability across varied shifts, including nights, weekends, and holidays, and may involve up to 10% travel to support local stores.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Vision abilities including close, distance, and peripheral vision, depth perception, and focus adjustment.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies.
• Follow and enforce applicable local, state, and federal laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate a high level of work quality, attendance, and appearance.
• Support local stores through travel as needed, up to 10%.

Benefits

• Competitive hourly rate of $18.00–$21.00, plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed