Key Holder (Part Time)

Boot Barn • Normal, IL

17d • Onsite

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. Key Holders work with the leadership team to exceed store sales goals, develop the team, and carry out assigned operational procedures.

The role includes working a variety of shifts to meet business needs, including nights, weekends, and holidays. Scheduling flexibility and extended hours may be required. Travel of up to 10% may be needed to support local stores. The position involves a moderate level of physical activity, including extended standing and walking and lifting up to 40 pounds.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Willingness and ability to travel up to 10% to support local stores as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write accurately to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Help process merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
• Partner with store leadership to develop skills and improve performance metrics.
• Complete opening and closing procedures according to company standards and comply with time and attendance policies.
• Follow and enforce applicable laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Maintain a high standard of work quality, attendance, and appearance.
• Provide leadership and support to store partners and contribute to team development.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed