Key Holder (Part-Time)

Boot Barn • Lebanon, TN

4d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to drive activity toward store sales goals, develop team members, and assist with store operations as assigned.

The role supports a customer-first selling culture, builds customer relationships, maintains product and promotion knowledge, and contributes to merchandising, inventory replenishment, sales transactions, and store opening and closing procedures. Key Holders also uphold company policies and applicable laws and maintain high standards of work quality, attendance, and appearance.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexible scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, displays, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Maintain a high level of work quality, attendance, and appearance.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed