Key Holder (Part Time)

Boot Barn•Durant, OK
•Onsite

About The Position

Boot Barn Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. Key Holders partner with the leadership team to exceed store sales goals, develop team members, and complete assigned operational procedures. The role emphasizes collaboration, belonging, and a customer-first approach.

Requirements

  • 1 to 2 years of retail sales experience.
  • Strong leadership, communication, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to travel up to 10% to support local stores as needed.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Manual dexterity to use hands to finger, handle, feel, and type, and to reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
  • Stay informed about current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
  • Help process merchandise and monitor and replenish floor stock.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
  • Seek opportunities to develop skills and improve metrics in partnership with the store leadership team.
  • Complete opening and closing procedures to company standards and comply with the company’s Time and Attendance policy and procedures.
  • Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, reliable attendance, and appropriate appearance.

Benefits

  • Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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