Key Holder (Part Time)

Boot Barn • Fallon, NV

5d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They demonstrate selling and service expertise, product knowledge, visual merchandising presentation skills, and point-of-sale proficiency while embodying Boot Barn’s Mission, Vision, and Values. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations. The role reflects Boot Barn’s community-focused culture of collaboration, belonging, and mutual support.

Key Holders foster a service and selling culture, build lasting customer relationships, maintain sales and customer-engagement metrics, uphold merchandising standards, support inventory processing and replenishment, and accurately complete sales transactions. They perform opening and closing procedures, follow company policies and applicable laws, and maintain a high standard of work, attendance, and appearance. The position requires 1 to 2 years of retail sales experience, availability for varied shifts including nights, weekends, and holidays, and flexibility to work extended hours when necessary. Travel to support local stores may be required, up to 10% as needed.

The work is primarily in a store environment that is clean, orderly, properly lighted and ventilated, and compliant with safety requirements; noise levels are moderate. Physical demands include standing, walking, and squatting for more than half of a shift and lifting, moving, and carrying up to 40 pounds. The role also requires reading, counting, writing, communicating, and manual dexterity.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write accurately to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Manual dexterity to use hands to finger, handle, feel, and type, and to reach with hands and arms.
• Vision abilities including close, distance, peripheral, and depth perception, and ability to adjust focus.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitor and replenish floor stock.
• Accurately and efficiently complete sales transactions and maintain proper cash and media accountabilities at POS registers.
• Seek opportunities to develop skills and improve metrics in partnership with the store leadership team.
• Complete opening and closing procedures to company standards and comply with the company’s Time and Attendance policy and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and professional appearance.
• Support store partners and team development through leadership, clear expectations, coaching, and skills development.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed