Key Holder (Part Time)

Boot Barn • Logan, UT

14d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values through their words and actions while applying selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to exceed store sales goals, develop the team, and complete assigned store operations procedures.

The role supports Boot Barn’s collaborative and inclusive community, where partners work together, encourage one another, and celebrate achievements. Key Holders help deliver the company’s vision of offering everyone a piece of the American spirit, one handshake at a time.

The position is part-time. It requires availability for a variety of shifts, including nights, weekends, and holidays, and may involve extended hours when necessary and up to 10% travel to support local stores. The work environment is a clean, orderly, properly lighted and ventilated retail workspace with moderate noise. The role involves standing, walking, bending, and frequent lifting; employees may need to lift, move, and carry up to 40 pounds. Reasonable accommodations may be made to enable differently abled individuals to perform the essential functions.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Willingness and ability to travel up to 10% to support local stores as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve metrics.
• Complete opening and closing procedures to company standards and comply with the company’s Time and Attendance policies and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Apply business understanding to make informed decisions that improve store performance.
• Address conflict directly and professionally and support communication and resolution.
• Model customer-first service behaviors that deliver consistent, high-quality experiences and build customer loyalty and trust.
• Lead according to Boot Barn’s core values, set clear expectations, coach team partners, and support their development.
• Use performance results to anticipate challenges and opportunities and make decisions aligned with company goals and vision.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed