Key Holder PT @ Hilton Chicago O' Hare Airport

Event Network • Chicago, IL

27d • $17 • Onsite

About The Position

As a Key Holder, you’ll support day-to-day store operations alongside the management team and help create memorable guest experiences. The role includes providing quality service, processing sales accurately and efficiently, restocking merchandise, and completing tasks assigned by store management. Key Holder Associates follow company and hotel standards, policies, and procedures while contributing to store goals and a positive team environment.

Requirements

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting visually appealing products.
• Friendly, outgoing personality and a service mindset.
• Must be at least 21 years old for liquor sales.
• Flexible availability, including weekends, holidays, mornings, and evenings.
• Ability to stand for up to 8 hours, except during required breaks and meal periods; walk; and use hands to finger, handle, or feel.
• Occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 40 pounds.
• Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

• Greet store guests promptly and offer assistance.
• Use suggestive selling and open-ended questions to engage guests, promote items, and add to sales.
• Stay knowledgeable about products, current sales and promotions, sales targets, KPIs, and new products.
• Maintain merchandise presentation and store cleanliness; receive shipments, replenish merchandise, and rotate products when restocking.
• Follow Event Network and hotel appearance and dress standards.
• Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
• Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
• Recognize security risks and protect company and store assets; prevent and properly handle potential loss situations.
• Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
• Work with the team to achieve store goals and contribute to a positive work environment.

Benefits

• Limited medical plan, dental insurance, and vision insurance for part-time team members.
• Term life insurance and AD&D coverage.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Paid sick time.
• 25% employee discount at company stores.
• Separate discount program offering savings on brand-name products, services, travel, entertainment, tickets, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed