Key Holder (Part Time)

Boot Barn•Gillette, WY
•Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations. The role is part-time and requires availability for varied shifts, including nights, weekends, and holidays, with flexibility to work extended hours when necessary. Travel to support local stores may be required, up to 10%.

Requirements

  • 1 to 2 years of retail sales experience.
  • Strong leadership, communication, time management, and organization skills.
  • Availability to work varied shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to travel up to 10% to support local stores, as needed.
  • Ability to stand, walk, and squat for more than 50% of a work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, peripheral, and depth vision, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, and type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build lasting customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve sales metrics, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Stay informed about current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
  • Help process merchandise and monitor and replenish floor stock.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at POS registers.
  • Partner with store leadership to develop skills and improve performance metrics.
  • Complete opening and closing procedures according to company standards and comply with time and attendance policies and procedures.
  • Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, reliable attendance, and professional appearance.
  • Support store sales goals, team development, and store operations in partnership with the leadership team.

Benefits

  • Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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