Oakley - Key Holder

EssilorLuxottica • Oakley, CA

16h

About The Position

The Key Holder, described in the posting as a specialized advisor and part-time key holder, supports the management team by demonstrating strong sales behaviors and floor leadership, fostering a positive work environment, and carrying out operational processes and goals in accordance with company standards and policies. The role helps motivate floor staff to exceed sales targets and engages and inspires customers by delivering an exceptional customer experience.

The Key Holder represents the Oakley brand, maintains product knowledge, builds positive customer relationships, and supports customer service initiatives. The position also assists with merchandise processing, restocking, inventory monitoring, merchandising, display maintenance, and maintaining cleanliness and organization in the sales floor and warehouse. When management is not present, the Key Holder leads store opening and closing procedures.

Requirements

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or in the warehouse.
• Bilingual ability.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Demonstrate brand knowledge and stay up to date with products.
• Establish strong customer connections and relationships to maintain positive interactions.
• Uphold and execute the company's customer service initiatives.
• Assist with processing and restocking merchandise and monitoring in-store inventory.
• Assist with floor movement, merchandising, display maintenance, and cleanliness of the sales floor and warehouse.
• Organize the warehouse, maintaining labeling, logical placement, organization, and cleanliness.
• Lead store opening and closing procedures when management is not present.
• Perform other tasks assigned by a member of the management team.
• Support the management team through sales behaviors and leadership on the floor, and help motivate the team to exceed sales targets.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed