Key Holder (Part Time)

Boot Barn • Hollywood, FL

26d • Onsite

About The Position

Key Holders engage with customers, create exceptional in-store experiences, and provide leadership and support to store partners. They demonstrate selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency while embodying Boot Barn’s mission, vision, and values. They partner with the leadership team to drive activity toward store sales goals, develop team members, and assist with operational procedures as assigned.

The role involves customer service and sales, merchandise presentation and replenishment, processing transactions, and completing store opening and closing procedures. Key Holders must be available for a variety of shifts, including nights, weekends, and holidays, and may travel up to 10% to support local stores as needed. The position involves mostly standing and walking, frequent lifting, and work in a clean, orderly, properly lighted and ventilated environment with moderate noise.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time-management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to use hands and fingers to handle, feel, type, and reach.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships by exceeding customer expectations.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, displays, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Support local stores through travel as needed.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed