Seasonal Key Holder

BoxLunch & Hot Topic•St. Peters, MO

26d

About The Position

As a BoxLunch Seasonal Key Holder, you support the store leadership team in providing an excellent customer experience and helping customers find merchandise they love. You use your pop culture knowledge to assist customers and train new team members, while supporting the Store Manager with daily operations and sales goals. The role also provides leadership support and helps run the store when the Manager is unavailable.

Requirements

Previous experience working in a retail environment.
At least 18 years of age.
High school diploma or GED equivalent.
Collaboration, communication, and leadership skills.
Ability to stand and walk during scheduled hours.
Ability to reach for merchandise using a ladder, step stool, and poles.
Ability to move merchandise boxes weighing up to 50 pounds.

Nice To Haves

Passion for philanthropy and pop culture.

Responsibilities

Provide a shopping experience that encourages customers to return, using product knowledge and customer service skills.
Provide leadership support and help run the store when the Manager is unavailable.
Understand the store sales plan and comparable-sales goals, and help increase key performance indicators, including UPT and ADT.
Cover sales floor zones and maintain assigned areas to visual standards.
Assist with opening and closing the store.
Process sales transactions, encourage add-on sales, close out the register, and communicate register shortages or overages to the Store Manager.
Assist with planogram changes, including store maps, walls, fixtures, and merchandising mix.
Communicate fashion and music trend information to management and relevant headquarters partners.
Work with Store Management to help prevent theft.
Help keep the stockroom organized and the store tidy.
Train and coach new Sales Associates as needed.
Perform other activities as assigned by the Store Leader.