Key Carrier - Store

Cavender Stores•Orlando, FL

About The Position

The Key Carrier is a member of the Store Management Team who supports the company’s culture and values while helping run the store day to day. The role includes opening and closing the store, assisting customers, guiding team members, and contributing to storewide sales goals. The Key Carrier remains actively involved in selling, helps train associates, and works to keep the store clean, organized, efficient, and compliant with company policies and procedures. Cavender’s is an Equal Opportunity Employer and does not discriminate based on protected personal characteristics. Reasonable accommodations are available for applicants with disabilities upon request.

Requirements

  • Ability to manage store shifts effectively.
  • Ability to comprehend basic instructions.
  • Ability to interpret documents.
  • Ability to apply abstract principles to a wide range of complex tasks.
  • Ability to read English.
  • Ability to understand English.
  • Ability to stay alert during assigned work hours.

Responsibilities

  • Support the “Cavender’s Culture” and drive the company’s Mission, Vision, and Values.
  • Perform the tasks of a Cashier and Sales Associate.
  • Participate actively in personal selling and meet or exceed sales-per-hour goals.
  • Act as Manager on Duty when assigned.
  • Assist with day-to-day retail store management and supervision of associates to deliver customer service and drive sales.
  • Open and close the store as directed.
  • Address customer complaints and handle returns and exchanges.
  • Address associate assignments and concerns.
  • Help increase sales, maintain the profit structure, and reduce controllable expenses using key metrics.
  • Assist in training store associates.
  • Help keep the store clean and well-presented inside and outside, and ensure associates look neat and professional.
  • Contribute to a safe and secure store environment and promptly report safety or security incidents to the Store Manager or District Manager.
  • Understand and execute company policies and procedures.
  • Participate actively in store Loss Prevention measures.
  • Perform other duties as assigned.
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