Key Carrier Coordinator
About The Position
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers predominantly perform Coordinator duties and occasionally act as Key Carrier, taking on a leadership role in maintaining all aspects of the store. The role requires open availability, including nights and weekends, and includes acting as Manager on Duty in accordance with company policy and procedures. The position is based at Marshalls Store 1652 in Buckeye, Arizona, and has a starting pay range of $17.15 to $17.65 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Open availability to work a flexible schedule, including nights and weekends.
- At least 1 year of retail experience.
- At least 6 months of leadership experience.
- Work effectively as a team player with peers and supervisors.
- Respond appropriately to changes in direction or unexpected situations.
- Knowledge of company standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- Proven problem-solving skills.
- Ability to coach, delegate, and follow up effectively on multiple people and tasks.
- Ability to act quickly under challenging circumstances and multitask.
- Superior communication and organizational skills, with attention to detail.
Responsibilities
- Role-model exceptional customer service and create positive internal and external customer experiences.
- Promote honesty and integrity, and maintain confidentiality.
- Act as Manager on Duty while following company policy and procedures.
- Ensure the store team performs tasks in accordance with the store plan, prioritizing as needed.
- Address immediate customer service issues, provide appropriate coaching, and use discretion within customer service policies to satisfy customers.
- Maintain accurate Associate coverage in service areas.
- Ensure Associates follow operational procedures and opening and closing procedures follow company guidelines.
- Communicate priorities and progress updates accurately and effectively with management and Associates.
- Provide and accept recognition and constructive feedback; provide Associates with feedback, recognition, and coaching.
- Partner with Management on Associate training needs.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) with Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
