Key Accounts Senior Clinical Specialist

Abbott Laboratories • Dallas, TX

32d • $78,000 - $156,000

About The Position

The Key Accounts Senior Clinical Specialist will support Abbott’s Electrophysiology (EP) business, which develops technologies for treating heart disease, including atrial fibrillation. The role works within a multifunctional team to provide clinical and sales support, mapping support during EP procedures, product training, and education for medical professionals and internal colleagues. The specialist develops account-specific clinical staffing strategies, supports staff and physician proficiency, and helps assigned accounts identify growth opportunities. The position requires travel of 50% and schedule flexibility for procedure coverage and customer meetings after hours and on weekends.

Requirements

• Willingness and ability to travel 50%.
• Strong communication capacity to integrate multiple business partners into EP procedure schedules and strategies.
• Presentation skills and ability to articulate procedure details, anticipate needs, and promote Abbott technologies.
• Registered Nursing Degree (RN), Certified Radiology Technician (CRT), Cardiovascular Technician (RCIS), or equivalent experience.
• Strong organizational and follow-up skills and attention to detail.
• Excellent interpersonal, verbal, written, and presentation skills.
• Schedule flexibility for case coverage and customer meetings after hours and on weekends.
• Excellent personal computer skills, including MS Excel, Word, Outlook, and PowerPoint.
• Exceptional knowledge of EP ablative therapies and the medical devices industry.
• Verification that vendor credentialing requirements will be satisfied; these may include COVID-19 vaccination.

Nice To Haves

• At least 3 years of prior EP industry experience.
• An advanced degree.
• A bachelor’s degree in a related field is highly desirable.

Responsibilities

• Work within a multifunctional team, using critical thinking, collaboration, and time-based execution.
• Attend EP procedures and provide mapping support.
• Proctor staff and physicians and help centers develop to independence.
• Contact and visit clients and potential clients as directed by area and national leaders, addressing their questions and concerns.
• Provide medical professionals with in-case support, product training, sales support, product-use information, staff education, in-services, and technical troubleshooting.
• Execute an EP development and clinical staffing entry and exit strategy for each account.
• Elevate the local clinical team through AAA execution and mentorship.
• Provide post-case debriefs to share best practices and case learnings with surrounding support staff.
• Create and distribute case studies and training materials.
• Provide fellows training.
• Develop and maintain in-depth knowledge of assigned accounts, including competitor activity; conduct evaluations and develop strategies for account growth.
• Interface and interact with patients.
• Collect and study information about new and existing products and monitor competitor sales, prices, and products.
• Provide sales support, educational support, and clinical expertise and guidance to internal colleagues.

Benefits

• Career development opportunities with an international company.
• Potential qualification for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree