Key Accounts Sales Representative

Warren CAT•San Angelo, TX

About The Position

The Key Accounts Sales Representative sells WarrenCAT products, equipment, and engines for manufacturing or distribution to end users and OEMs. The role focuses on building and maintaining relationships with key customers, growing sales, meeting revenue targets, and supporting customer satisfaction and retention. The representative manages an assigned territory and key-account portfolio, works with internal teams, and reports sales forecasts and performance updates to the sales manager and other stakeholders. Travel of up to 30% is required. This is a safety-sensitive position.

Requirements

  • Bachelor's degree from a four-year college or university, or five to seven years of sales- or marketing-related experience and/or training, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Excellent analytical and problem-solving skills.
  • Excellent presentation and persuasion skills.
  • Strong negotiation and relationship-building skills.
  • Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit feedback, provide service and assistance, and meet commitments.
  • Ability to resolve conflict, maintain confidentiality, listen to others, remain open to others' ideas, and try new things.
  • Ability to identify and resolve problems in a timely manner, gather and analyze information, develop alternative solutions, work in group problem-solving situations, and use reason when dealing with emotional topics.
  • Moderate computer skills, including web navigation and experience working with databases.
  • Valid driver's license and clean driving record.
  • Ability to travel up to 30%.

Nice To Haves

  • Previous experience in the industry or with similar products or services.

Responsibilities

  • Develop and execute a strategic plan to manage and grow sales within the assigned key-accounts portfolio.
  • Build and maintain relationships with key clients and serve as their main point of contact for sales-related inquiries and concerns.
  • Understand key accounts' needs and tailor product and service offerings accordingly.
  • Conduct regular business reviews to assess performance, identify growth opportunities, and provide solutions.
  • Compile prospective-customer lists from sources such as newspapers, directories, trade shows, and websites.
  • Travel throughout the assigned territory to contact regular and prospective customers, solicit orders, or communicate by phone.
  • Demonstrate products using samples or catalogs and emphasize their salable features.
  • Quote prices and credit terms and prepare sales contracts for orders obtained.
  • Estimate and communicate delivery dates based on production and delivery schedules.
  • Prepare business-transaction reports and maintain expense accounts.
  • Collaborate with inside sales representatives to keep account activities and sales literature up to date, and collaborate with other internal departments.
  • Coordinate customer product training.
  • Enter new-customer and existing-customer sales data into the computer database.
  • Monitor and analyze key performance metrics and implement strategies to improve sales performance.
  • Investigate and resolve customer delivery problems.
  • Prepare and present sales forecasts, reports, and updates to the sales manager and other stakeholders.
  • Attend trade shows.
  • Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities and threats.
  • Maintain product knowledge.
  • Perform other duties as assigned.

Benefits

  • Health, dental, vision, and life insurance, among other benefits.
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