Key Accounts Manager

Vallen • Charlotte, NC

1d • Remote

About The Position

Vallen’s Lead Key Account Manager is an individual contributor management position responsible for developing and implementing sales strategies for increasing profitable sales growth in assigned strategic account customers. The Strategic Account Manager builds and/or enhances customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.

Requirements

• High school or equivalent; Bachelor’s degree in a related business, sales, or marketing field preferred.
• 5+ years relevant work experience or an equivalent combination of education and experience.
• Ability to successfully articulate Vallen’s value proposition to a customer, internally and externally.
• Ability to manage large customer contractual requirements.
• Ability to provide leadership to a sales organization without direct reporting responsibility.
• Demonstration of industry, company product and/or service offerings.
• Ability to read and interpret various documents, including but not limited to contracts or other forms of customer agreements, safety and operational manuals, product specifications, etc.
• Solid knowledge of business financials and how to deliver profitable business.
• Working knowledge of MS-Office products.
• Must be willing and able to travel 50%-75% of the time

Nice To Haves

• Working knowledge of company applications preferred.

Responsibilities

• Responsible for profitable corporate account growth including customer retention
• Provides guidance to field sales organization including Field Account Managers (FAM) and Field Account Specialists (FAS) specific to strategic customer requirements
• Responsible for achieving annual cost savings goals/guarantees by customer
• Manages strategic account customer liabilities including: Adherence to product / service pricing parameters (schedule A, B, C), Price Roll Management, Margin Management (SPA Leadership), Freight terms compliance, Payment term compliance and Accounts Receivables resolution, Volume incentive management, accruals and prompt payment, Service and inventory KPIs, and performance management, Audit management, Customer Implementation Management, Contract renewal leadership, Contract terminations leadership, Quarterly business review leadership (corporate level), Field sales compliance (to contract paraments), Problem escalation and resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Senior