Key Account Specialist
About The Position
The Key Account Specialist is responsible for owning and growing relationships at assigned key accounts, driving sales growth, and executing pull-through promotional strategies for Niterra products. Based in the Philadelphia area, this field-based role involves managing all growth activity across one or more key accounts in the region, providing technical product knowledge, cultivating new customers, and collaborating with National and Key Account teams on strategic initiatives. The ideal candidate brings strong automotive aftermarket experience, proven key account management skills, and the ability to work independently in a fast-paced sales environment.
Requirements
- Bachelor's degree, continuing education, or equivalent experience.
- Minimum 5 years of experience in the automotive aftermarket.
- Minimum of 3 years of sales and/or marketing experience.
- Excellent communication skills in writing and verbally.
- Ability to perform business math functions.
- Proven ability to manage Key Accounts with respect to sales volume, profitability, and marketing.
- Effective time management and problem-solving skills.
- Ability to work independently.
- Ability to train others.
- Proficiency in MS Office Suite.
- Possess a valid state driver's license, proof of insurance, and an acceptable driving record.
Nice To Haves
- Experience using a Customer Relationship Management (CRM) tool preferred.
Responsibilities
- Perform outside sales functions for Niterra products.
- Own the relationships with assigned Key Accounts and grow and maintain them.
- Drive all growth activity at one or more key accounts in the region, including but not limited to sales growth, promotion management, inventory management, training, updating contact lists, and other tasks needed to grow the business.
- Support the National and Key Account Team as necessary with assigned tasks and special projects.
- Work with Management and Headquarters to complete assigned special projects.
- Assume full ownership of the process; work with National, Key Account, and/or Business Intelligence Team to align customer inventory with the marketplace.
- Provide technical knowledge to customers when needed.
- Create, coordinate, and implement promotions and pull-through promotions for the assigned accounts.
- Assist in developing programs that continuously train shop owners, counter persons, and technicians on Niterra products to ensure their technical knowledge is current and they are capable of promoting Niterra products to end users.
- Update WDs, jobbers, stores, and shops when new products or product lines are launched.
- Cultivate new customers, introduce them to Niterra products, and demonstrate the benefits of selling Niterra products.
- Participate in trade shows, including setting up booths, distributing promotional materials, and answering questions concerning Niterra products.
- Complete various reports and other associated paperwork, including monthly forecasts.
- Plan and develop a marketing approach for Key Accounts that creates opportunities to increase sales.
- Provide market data, competitive intel, and other feedback to HQ Sales and Marketing team.
- Perform all other job-related tasks as assigned.
- Business travel up to 60%.
- Adhere to all company policies and procedures, including safety, IATF16949, and J-SOX related policies as applicable.
Benefits
- Medical, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- 401(k) plan with a generous company match of up to 6%.
- Generous paid time off, including vacation, sick leave, and holidays.
- Paid maternity and paternity leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
