Key Account Manager (Eastern ON)

Tirecraft•Port Perry, ON

4d•CA$100,000 - CA$120,000•Remote

About The Position

The Key Account Manager is responsible for developing and maintaining strong relationships with strategic and high-value customers while driving revenue growth through account expansion, retention, and new business development. This role serves as a primary point of contact for key customers and works collaboratively with internal departments to deliver exceptional service, identify opportunities, and support long-term business growth. The Key Account Manager is accountable for maximizing customer lifetime value, increasing retention, and converting target prospects into long-term customers and strategic accounts.

Requirements

Experience in commercial tires, fleet services, or automotive/industrial B2B sales
A proven track record managing large or strategic accounts with demonstrated sales success
Strong knowledge of tire applications, maintenance programs, and fleet operations
Skilled negotiator with solid pricing and contract management experience
Analytical mindset with comfort using CRM systems and tracking sales performance
Excellent communication, organization, and problem-solving skills

Responsibilities

Build and maintain strong relationships with key and strategic customers, keeping decision-makers engaged and satisfied
Drive revenue through upselling, cross-selling, renewals, and account expansion — consistently hitting sales, margin, and growth targets
Prospect and develop new high-potential accounts, managing the full sales cycle from discovery to close
Maintain accurate CRM records, pipeline forecasts, and provide regular reporting on account health and opportunities