Key Account Manager Telecom

Henkel group•Atlanta, GA
•$110,000 - $145,000•Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

  • 7+ years of experience in Key Account Management, business development, technical sales, or a related B2B role.
  • Proven experience managing complex strategic accounts across engineering, procurement, operations, and senior management.
  • Strong background in specification selling / design-in, ideally within electronics, telecom or datacom, or industrial manufacturing.
  • 5 years experience in Telecom preferred.
  • Experience selling engineered materials, components, or technical solutions to OEMs, EMS manufacturers, or industrial customers.
  • Proven ability to drive opportunities from early technical engagement through qualification, commercialization, and scale-up.
  • Strong value-selling, account strategy, and pipeline management capabilities.
  • Excellent stakeholder management and communication skills across technical and executive levels.
  • Strategic, analytical, hands-on, and highly accountable.
  • Bachelor’s degree in Engineering, Science, Business Administration, or related field.
  • Willingness to travel approximately 40-60% based on business needs. Travel will primarily be up and down the East Coast with occasional travel to include both Canada and Mexico.

Responsibilities

  • Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
  • Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
  • Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
  • Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
  • Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
  • Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
  • Optimize account sales mix to accelerate growth and improve margins.
  • Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
  • Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
  • Negotiate and secure strategic commercial agreements and long-term customer partnerships.
  • Advocate for account priorities in product development, innovation, supply, and investment decisions.
  • Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
  • Own overall account performance, customer satisfaction, and execution of the strategic account plan.

Benefits

  • affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Paid time off including sick, vacation, holiday and volunteer time
  • flexible & hybrid work policies (depending on role)
  • vacation buy / sell program
  • 401k matching
  • employee share plan with voluntary investment and Henkel matching shares
  • annual performance bonus
  • service awards
  • student loan reimbursement
  • 12-week gender neutral parental leave (up to 20 weeks for parents giving birth)
  • fertility support
  • adoption & surrogacy reimbursement
  • discounted child and elderly care
  • scholarships
  • diverse national and international growth opportunities
  • access to thousands of skills development courses
  • tuition reimbursement
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