Key Account Manager

R.S. Hughes•Anaheim, CA

10d•Onsite

About The Position

R.S. Hughes Company is seeking a dynamic and results-driven Key Account Manager to join our team. The successful candidate will be responsible for calling on and developing high-potential accounts across a designated geographic zone. This role is crucial in driving the company's growth by focusing on strategic account management and program/product development. This role is expected to adhere to all company policies and safety protocols.

Requirements

Bachelor’s degree and & 7+ years outside product related B2B sales experience, or equivalent combination of education and experience.
Sales Acumen: Strong understanding of sales processes and techniques. Proven ability to close deals and achieve sales targets.
Technical Knowledge: Knowledge of industrial products and their applications. Ability to understand and convey technical information to clients.
Negotiation Skills: Excellent negotiation and conflict resolution skills. Ability to create win-win scenarios for both the company and the client.
Project Management: Ability to manage multiple projects simultaneously. Strong organizational and time-management skills.
Analytical Skills: Proficiency in data analysis and interpretation. Ability to use data to drive decision-making and strategy development.
Customer-Centric Mindset: Strong focus on customer satisfaction and relationship management. Ability to anticipate customer needs and provide proactive solutions.
Adaptability: Ability to thrive in a fast-paced and dynamic environment. Willingness to adapt to changing market conditions and client needs.
Problem-Solving: Strong problem-solving skills and the ability to handle complex situations. Creative thinking to develop innovative solutions for clients.
Team Collaboration: Ability to work effectively with cross-functional teams. Strong collaboration and teamwork skills.
Communication Skills: Excellent verbal and written communication skills. Ability to present information clearly and persuasively to different audiences.

Responsibilities

Develop Regional High Potential Account List: Cultivate and develop high-potential accounts across a geographic zone. Manage a focused list of 40 high-potential accounts segmented into three categories: Focus (25%), Invest (50%), and Review (25%).
Key Account Management: Align accounts with geographic and regional zones, ensuring a comprehensive national scope. Develop and implement strategic plans to maximize account growth and profitability. Regularly review and adjust account strategies to meet dynamic market demands
Program and Product Development: Collaborate with internal teams to develop and enhance programs and products tailored to the needs of key accounts. Maintain up-to-date expertise on R.S. Hughes' product offerings and industry trends. Provide valuable feedback to product development teams to drive continuous improvement.
Relationship Building: Establish and nurture strong relationships with key decision-makers and stakeholders within accounts. Act as the primary point of contact, ensuring exceptional customer service and satisfaction.
Performance Tracking and Reporting: Monitor and report on key performance metrics related to account development and revenue growth. Utilize CRM tools and other resources to track progress and identify opportunities for improvement.
Career Development: Engage in continuous professional development as a potential track towards National Business Development roles. Participate in training and development programs to enhance skills and knowledge.
Other job duties as assigned