Key Account Manager

Xcel Energy • Amarillo, TX

1d • Onsite

About The Position

Total account management responsibilities for the largest retail energy customers. Act as Xcel Energy's sales leader in determining customer needs and risks by utilizing a high degree of initiative, judgment, business analysis, sales and problem solving skills. Develop customized solutions that grow the large industrial market for future profitability.

Requirements

• Requires BA/BS Degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge.
• Minimum of 5 years' experience in sales, marketing, engineering, and/or progressive utility knowledge.
• Computer systems background to secure, create and present information required.

Nice To Haves

• 1-2 years' experience handling large high profile accounts with proven results preferred.
• Multijurisdictional sales experience
• Sales experience with industrial customers
• 8-10 year's sales experience

Responsibilities

• Manage all aspects of business with assigned customers by being a full-service energy agent.
• Interpreting company policies; anticipating and responding to customer inquiries and complaints; and explaining/resolving complicated electric and gas rates and billings, etc.
• Analyze, develop and manage account plans to become energy agent for key account customers.
• Identify and integrate new technologies and dynamic changes in the marketplace into the account plan for designated customers to retain and increase sales of Xcel Energy products and services (projects up to $50 million).
• Lead negotiations in the sale of large custom products and energy services contracts.
• Perform and direct in-depth financial analysis of potential custom solution opportunities with customers.
• Capturing and recording customer needs by creating appropriate sales plan and utilizing sales tracking system.
• Develop and implement proactive sales strategies utilizing expertise in marketing and sales theory.
• Direct and orchestrate ongoing communications and decision-making discussions with Xcel Energy executive management and customers regarding accounts.
• Develop and maintain key relationships with customer's executive and middle management.
• Prepare kwh and decatherm sales and revenue forecast for assigned accounts in support of annual forecasts and budget.
• Anticipate major customer project needs and input into budget accordingly.
• Apply sales experience and technical expertise of existing and evolving energy technologies, products and services (i.e. DSM, Gas Transportation, Electric Load Management, Power Quality, Distributed Generation, Co-generation, etc.) to negotiate and close favorable energy sales contracts.
• Conduct or direct key account energy analyses and periodic rate studies.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior