Key Account Manager

Mueller-Yurgae Associates IncSaint Cloud, MN
Onsite

About The Position

Maintain customer relationships at a prominent level within the food store environment and demonstrate the ability to meet deadlines and work independently.

Requirements

  • Bachelor’s degree or equivalent work experience
  • Two years of full-time sales industry related work experience preferred
  • Valid driver’s license, personal vehicle, proof of insurance, and acceptable driving record

Nice To Haves

  • Initiative -- Identifying what needs to be done and doing it before being asked or before the situation requires it.
  • Customer Orientation—The ability to demonstrate concern for satisfying one’s external and/or internal customers.
  • Results Orientation—The ability to focus on the desired result of one’s own unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
  • Persuasive Communication -- The ability to plan and deliver verbal and written communication that make an impact and persuade intended audiences.
  • Time Management -- Spending time appropriately among people and projects to ensure goals are met.
  • Thoroughness -- Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure agreements and commitments are fulfilled.

Responsibilities

  • Develop and enhance customer relationships.
  • Provide exemplary customer service through frequent face-to-face visits, telephone, and/or electronic contact.
  • Resolve complaints and keep track of all processes that pertain to the client’s desires.
  • Collaborate with various internal departments to ensure that they fulfill all customer requests.
  • Demonstrate competent sales abilities through successful presentation of products and of new and existing items.
  • Participate in sales meetings, on-site training, and trade events to maintain a high level of product and supplier knowledge.
  • Collect and analyze data concerning consumer behavior to understand changing needs.
  • Utilize CRM to prospect and grow current book of business.
  • Complete accurate and timely reports, utilizing our retail reporting tools, including weekly recaps, Itineraries, expense reports, and web-based reports.
  • Drive personal vehicle and maintain clean driving record.
  • Perform other work-related duties as assigned.
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