Key Account Manager

RXO • Chicago, IL

6d

About The Position

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology, a massive network, and a commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 1 year of professional experience

Nice To Haves

• 5 years of experience in a transportation sales environment
• Excellent verbal and written communication skills

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off
• company holidays
• volunteer days
• up to 8 holidays
• up to 2 floating Diversity Days
• Hourly: Earn up to 13 days PTO
• Salary: Earn up to 15 days PTO
• up to 40 hours bereavement leave
• up to 16 hours volunteer time
• jury duty
• at least 2 weeks family bonding leave
• up to 40 hours prenatal care leave
• prescription
• basic and supplemental life
• short and long-term disability
• accidental death and personal loss
• business travel
• legal services
• ID theft
• accident
• critical illness
• hospital indemnity
• Tuition reimbursement
• adoption assistance
• Health Savings Account
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree