Key Account Manager

Novartis
Remote

About The Position

Are you passionate about expanding patient access to innovative therapies and creating meaningful impact for patients living with cancer? As a Key Account Manager, you will play a critical role in accelerating access to Radioligand Therapy (RLT) across Eastern Canada by building strategic partnerships, strengthening referral networks, and identifying opportunities to improve patient journeys. This is a highly visible role where your ability to influence stakeholders, navigate complex healthcare systems, and drive account growth will directly contribute to better outcomes for patients and healthcare providers alike.

Requirements

  • Bachelor's degree in Science, Business, Healthcare, or a related field.
  • Minimum 5 years of successful specialty pharmaceutical sales experience.
  • Proven expertise in strategic key account management and business planning.
  • Strong relationship-building, influencing, and stakeholder engagement skills.
  • Ability to navigate complex healthcare systems and customer environments.
  • Experience managing multiple priorities in a highly cross-functional setting.
  • Strong communication and collaboration skills across diverse stakeholder groups.
  • Ability to travel throughout the territory, including overnight travel as required.
  • French speaking and writing: advance
  • English speaking and writing: intermediate

Nice To Haves

  • Experience in Oncology, Nuclear Medicine, or related specialty therapeutic areas.
  • Background in patient pathway development, healthcare system navigation, or patient access initiatives.

Responsibilities

  • Drive territory performance and achieve commercial objectives across assigned accounts.
  • Develop strategic Key Account Plans aligned with brand and business priorities.
  • Build trusted relationships with healthcare professionals and key decision-makers.
  • Strengthen referral pathways to improve identification and access for eligible patients.
  • Organize and execute educational programs and stakeholder engagement activities.
  • Collaborate with cross-functional teams to deliver integrated customer solutions.
  • Support development of key opinion leaders and healthcare champions.
  • Map patient care pathways and identify opportunities to improve care coordination.
  • Accurately manage customer insights and activities within CRM systems.
  • Ensure compliance with all company policies, reporting requirements, and KPIs.
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