Key Account Manager

Hexcel • Salt Lake, UT

6d • Remote

About The Position

Hexcel is seeking a Key Account Manager for its defense and space markets. This remote, individual contributor role is responsible for driving growth in the business unit, executing customer strategies in the Americas, developing next-generation customer programs globally, and overseeing all customer-related activities. The position involves managing existing business, increasing market share, and identifying and maturing growth opportunities aligned with customer and Hexcel technology roadmaps. This role partners with and mentors fellow Account Managers, Technical Service, and supply chain teams in strategic customer growth development.

Requirements

• Bachelor’s degree from an accredited four-year college or university required; technical or engineering discipline strongly preferred.
• 3+ years’ experience in technical sales with a network in the aerospace composite materials community preferred.
• Demonstrated experience and passion for new sales development and securing new opportunities with new and existing customers.
• Knowledge of composite products in aerospace and defense markets and experience in contract negotiations, supply chain and project management are strong assets.
• Ability to act autonomously to organize sales prospecting and execution activities as well as establish, build and work effectively in a team-based environment (across multiple time zones, countries and cultures) productively building relationships.
• Track record of developing and delivering creative solutions that overcome obstacles and enhance profitability.
• Strong communication, interpersonal and presentation skills as well as good organization and decision-making skills.
• Ability to manage competing priorities in a matrix organization.
• Communicate and network, internally and externally to achieve desired business outcomes.
• Understanding of basic commercial and financial principles.
• Advanced MS Office Suite skills including MS Word, advanced Excel and PowerPoint, Teams, Dynamics365 as well as ERP/MRP experience.
• Passion for growing professionally with an expanded scope and responsibilities.
• Drive to seek new opportunities with a results-oriented approach and strong written and oral communication skills.
• Requires up to 50% domestic travel.
• Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum.

Nice To Haves

• Master’s Degree – MBA is a plus.

Responsibilities

• Generate new revenue from existing and new pursuits.
• Work closely with cross-functional teams as the 'voice of the customer' to create and execute strategies, establish priorities, deploy resources, and manage the sales deliverable process.
• Lead the development of customer solutions by performing analysis of customer needs and available resources.
• Lead the interface with the customer and internal resources to keep both apprised of key initiatives.
• Leverage resources and knowledge of products, services, processes, and operations to support customer commitments, gain competitive advantages, and foster business growth.
• Establish and foster strong relationships with key customer contacts and decision makers.
• Lead in the development, communication, and execution of a cohesive customer engagement plan across the highest and lowest levels of our and the customers’ organization.
• Own revenue forecast for associated customers in support of all Hexcel business planning cycles.
• Manage and maintain forecast data within Hexcel’s demand systems in partnership with Account Manager.
• Communicate all risks associated with forecast changes or inaccuracies in a timely manner across the organization.
• Develop and own individual customer strategies to effectively position Hexcel products by understanding how customers value Hexcel and competitive offerings.
• Collaborate with Product Management across all of Hexcel’s product portfolios to ensure the market needs and customer strategies are in alignment with product line and product development strategies.
• Ensure alignment of strategies to company or product roadmaps.
• Knowledge of negotiation principles and lead negotiations with support from CBT Director.
• Engage and participate in industry organizations to develop and generate new leads.
• Develop / maintain growth pursuits using Hexcel’s CRM tools.
• Effectively communicate pursuit strategy for a customer opportunity.
• Recognize total near-term and lifecycle value of an opportunity and client.

Benefits

• Hexcel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, status as a protected veteran, or any other protected class.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior